Privacy Policy

Introduction

Rowley & Associates ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our messaging campaign . By opting in to our messaging services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not participate in our messaging campaigns. Information We Collect

Personal Information

• Contact Information: When you opt-in to our messaging campaigns, we collect your phone number and, if applicable, your name and email address.

Non-Personal Information

• Usage Data: We automatically collect information on how you interact with our messages, including open rates, click-through rates, and other engagement metrics.

How We Use Your Information

We use the information we collect for the following purposes:

• To deliver and manage our A2P messaging campaigns.
• To respond to your inquiries and provide customer support.
• To improve our services and develop new features.
• To comply with legal obligations and protect our rights.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: By opting in, you consent to the processing of your personal information for the purposes described in this Privacy Policy.
• Legitimate Interests: We may process your information to further our legitimate interests, such as improving our services and ensuring the security of our systems.

Disclosure of Your Information

We may share your information in the following situations:

• By Law or to Protect Rights: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as messaging platforms and analytics providers.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You can request access to the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request the deletion of your personal information.
• Right to Restrict Processing: You can request that we restrict the processing of your personal information.
• Right to Object: You can object to the processing of your personal information.
• Right to Data Portability: You can request that we transfer your personal information to another entity.

To exercise these rights, please contact us at david@rowleyassociatesinc.com.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure storage to prevent unauthorized access, disclosure, or misuse. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymize it.

Opt-In and Opt-Out Mechanisms

You can opt-in to our messaging campaigns by following the instructions provided when you sign up. You may opt-out at any time by replying "STOP" to any message you receive from us or by contacting us directly. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: david@rowleyassociatesinc.com
• Phone: 801-820-0805
• Address: 608 S 750 W Spanish Fork, UT 84660

Last Updated: 7/10/2024